An immersive way to communicate with customers.
With the use of our knowledge on Pick n Pay products and services, we did extensive research on chatbot development for retail stores. We considered conversational design standards to ensure the chatbot is natural and intuitive for users.
Combined, this allowed us to create a user experience suited to the needs of Pick n Pay customers.
Hi, Craig. Just thought you’d like to know, initial feedback is that the (chat)bot is fantastic.